Very Poor
Traveller Type: solo traveller
  : Nothing
  : I tried to contact the hotel multiple times 6 days prior to my stay and left voice messages. Not once did I receive a return call. I was unable to stay and wanted to inform the hotel. After not being able to contact them I went to their website for further information and began reading all the reviews. 95% of all reviews were negative including not being able to contact the front desk even after being checked in. The cleanliness (sheets not changed, bathrooms, carpet, walls filthy), no hot water, hot tubs and fireplaces not working. In addition to garbage sitting out and homeless or Section 8 people living there. I would never stay at a place this disgusting. Not to mention bed bugs. I had a friend go to the hotel for me and he could not speak with the mngr due to notes on the door stating they would be back soon. After 30 mins he left without speaking with anyone. Also, before noon my bank had been charged for the room even though check in wasn’t until 3pm. If I was Booking.com I would not list or recommend this hotel. I have filed a dispute with my bank for a total refund as I still cannot get in touch with the front desk. I have never had this kind of experience from a hotel. I would rate this place as a negative as it doesn’t deserve even a 1. Thank you!

Very Poor
Traveller Type: young couple
  : Nothing
  : Everything

Poor
Traveller Type: review category business travellers

Good
Traveller Type: family with young children
  : staff member- real helpful!
  : the out side!

Fair
Traveller Type: young couple
  : Parking was adequate and manager tried to accommodate.
  : The overall room lacked in facilities. Sink was held up by 2 boards, toilet tissue holder was missing bar, sink was missing a stopper and cold water tap was missing a screw. No place to hang clothes. Mattress had to be pushed back so pillowswouldn't fall through to the floor. Bed was extremely uncomfortable. Paid $170.00 and it was not worth the price.

Very Poor
Traveller Type: young couple
  : The room was so dirty when we checked in. The bathroom was so disgusting that in spite of paying an exorbitant amount for the room, we checked out early next morning without using the dirty shower. The wifi wasn’t working at all. We tried calling the reception multiple times but it would go to a voicemail and ask you to call a personal number for emergencies. And this personal number FYI doesn’t exist. We also went back to the front desk to check if they had a cleaner room but the office was locked. We could barely stay there for a few hours and it was the most horrible experience ever.

Very Good
Traveller Type: young couple
  : Checked in a day late and was given a jacuzzi room. Was walkable to plenty of restaurants, bars, etc.
  : Lack of outlets in room. Phone didn’t work .

Poor
Traveller Type: young couple
  : air conditioning
  : very messy outside. inside doors chipped and worn. chaulking splattered all around shower. carpet and tile very old

Very Poor
Traveller Type: solo traveller
  : I had tried to rebook my stay for another day in the future due to the bad air quality at the momentNo one ever called back, even booking.com was unable to reach themIf this is an indicator of how the property is managed then I cannot recommend it.No call back, no acknowledgement of my request either by phone (all day long) or e mailSorry, but extremely poor management
  : Poor management

Fair
Traveller Type: review category business travellers
  : Affordable
  : People seem to live in the units